The privacy and security of personal information is very important to Xerosguard Inc. and its affiliates (“Xerosguard”). It is Xerosguard’s policy to protect and respect the privacy of personal information in accordance with applicable privacy laws. This Privacy Policy explains Xerosguard’s privacy and security practices with respect to all personal information in the possession and control of Xerosguard, and may be supplemented by specific policies, procedures, and practices.
I. Why does Xerosguard collect personal information?
Xerosguard may collect personal information from individuals (such as from customers, staff, sub-contractors, and suppliers) for the following purposes:
- To administer, plan, and manage the relationship with individuals and to communicate with individuals;
- For administrative, financial accounting, risk analysis, fraud/crime prevention and client relationship purposes;
- To provide individuals with requested information, products, and/or services;
- To better understand how Xerosguard may improve its products and services, to develop and conduct its business and operations, and for other internal business purposes;
- To provide individuals with information on current and future products and services or other developments with respect to Xerosguard and its affiliates and partners (in accordance with applicable laws such as Canada’s Anti-Spam Legislation – see below);
- To recruit, employ and retain staff; and
- To comply with applicable legal and regulatory requirements or to protect Xerosguard’s legal rights and property;
(collectively, the “Authorized Purposes”).
The type of information that Xerosguard may collect from individuals may include, but is not limited to, name, email address, address, phone number, age, gender, technological devices and brand, IP addresses, financial information, and other information individuals choose to provide.
Xerosguard may collect personal information for other purposes where it has a legal duty or right to do so or where Xerosguard has a good faith belief that it is necessary to protect the property or rights of Xerosguard.
Xerosguard does not collect personal information for any other purposes, unless it has the consent of the individual to whom it relates.
II. How does Xerosguard collect personal information?
Xerosguard only collects personal information about an individual with the individual’s knowledge and consent. Generally, this means that Xerosguard collects personal information directly from the individual to whom it relates, whether via Xerosguard’s website or other digital platform, e-mail, telephone, fax, or in person. Occasionally, Xerosguard may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized by law.
Visitors to Xerosguard’s website, or other digital platforms, should also be aware that anonymous technical information may be collected by Xerosguard as a result of a visit to Xerosguard’s website. For example, this information may include the visitor’s IP address, browser type, operating system, domain name, access times and referring website addresses. Xerosguard uses this anonymous technical information for purposes such as diagnosing problems with Xerosguard’s servers, improving the operation and content of Xerosguard’s websites and compiling aggregate and statistical information.
Xerosguard will not attempt to link or match such anonymous technical information with any personally-identifiable information unless Xerosguard has an individual’s consent, Xerosguard (or its service providers) have detected or reasonably suspect any unlawful use of Xerosguard’s services or a security breach, or Xerosguard has a legal duty or right to do so.
Xerosguard may use “cookies” on its website. “Cookies” are small text files placed on computers that can collect and store a variety of information. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies.
Please note that Xerosguard’s website contains links to other websites. Xerosguard is not responsible for the privacy practices used or followed by other websites. You are encouraged to be aware of when you leave Xerosguard’s website, and to read the privacy statements of each and every website you may visit that may collect personal information from you.
III. When does Xerosguard use or disclose personal information?
Xerosguard only uses or discloses personal information as reasonably required to facilitate the Authorized Purposes listed above.
In some cases, Xerosguard may share personal information with third party service providers performing functions on Xerosguard’s behalf, including, for example, vendors that provide information technology services or provide analytics or assessment services.
Xerosguard does not otherwise use or disclose personal information unless Xerosguard has an individual’s consent, Xerosguard has a good faith belief that disclosure of the information is necessary to protect the rights or property of Xerosguard, or Xerosguard has a legal duty or right to do so.
Xerosguard does not rent, sell or trade customer lists or other personal information.
IV. Consent – Is there a choice?
Individuals provide their consent to the collection, use, and disclosure of personal information by Xerosguard when they provide their information to Xerosguard or use its products or services.
Individuals can deny or withdraw their consent to Xerosguard’s collection, use and disclosure of their personal information at any time upon reasonable notice, subject to any legal or contractual requirements. However, if consent is denied or withdrawn, Xerosguard may not be able to provide certain products or services.
Xerosguard and its affiliates may use personal information to inform individuals of current and/or new products or services or other developments that Xerosguard or its affiliates or partners believe will be of interest to individuals in accordance with applicable laws including Canada’s Anti-Spam Legislation. Such communications may be made by way of telephone, text message, direct messaging, e-mail, fax or regular mail. Individuals provide their consent to Xerosguard and its affiliates and partners contacting them in this manner when they use Xerosguard’s products or services. Individuals may opt-out of receiving such communications by contacting Xerosguard at the below address.
V. How Xerosguard protectS the security of personal information?
Xerosguard has in place reasonable policies, procedures and safeguards (including physical, technological and organizational measures) designed to protect the security of personal information under its control.
The protection of personal information is of paramount concern to Xerosguard, and Xerosguard is prepared to take appropriate and timely steps in the event of any incidents involving personal information in accordance with applicable privacy laws.
Xerosguard makes every reasonable effort to ensure that personal information is accurate and complete. This may involve requesting further information or updates from individuals. Xerosguard relies on individuals to notify Xerosguard if there is a change to their personal information that may affect their relationship with Xerosguard.
Xerosguard retains personal information only as long as is reasonable to fulfill the purposes for which the information was collected, or for legal or business purposes.
VI. Does Xerosguard provide access to personal information?
Xerosguard will provide individuals with access to the personal information Xerosguard holds about them in accordance with applicable laws. Xerosguard reserves the right to require that any request for access to personal information be made in writing. Generally, there is no cost for such access. However, Xerosguard reserves the right to charge such costs on a case by case basis in accordance with applicable laws. The individual will be notified in advance if charges apply.
Xerosguard will correct or amend the personal information in its files where it can be shown that the information is incorrect or incomplete.
VII. Storage and Processing
Xerosguard will store the personal information on its internal servers and/or with its services providers.
Xerosguard’s service providers may store and/or process personal information outside of Canada (including in the United States of America). When information is stored or processed outside of Canada, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. Xerosguard has taken appropriate technical, organizational, and legal steps to secure this information.
VIII. Contact Xerosguard
For further information about Xerosguard’s privacy practices, to make a request for access to personal information to exercise any other rights outlined in this Privacy Policy, please contact Xerosguard’s Chief Executive Officer at the following address:
Robert Ward: rjdward@gmail.com
The foregoing policy is effective as of January 1, 2022. Xerosguard reserves the right to change this Privacy Policy at any time in accordance with applicable laws – please check our website for updates to this Privacy Policy.
